Terms and Conditions - Landscapers Chiswick
Welcome to our Landscaping Services in Chiswick. Please read the following Terms and Conditions carefully before engaging our services. By hiring us, you agree to comply with and be bound by these terms.
1. Services Provided
Our landscaping services include but are not limited to garden design, lawn maintenance, planting, hardscaping, irrigation installation, and pest control. We strive to deliver high-quality services tailored to your specific needs and preferences.
2. Pricing and Payment Terms
All services are priced based on the scope and complexity of the project. We provide detailed quotes prior to commencing work. Payment is due upon completion of the project unless otherwise agreed upon in writing. Accepted payment methods include bank transfer, credit/debit cards, and cash.
2.1 Additional Costs
- Materials and supplies not included in the initial quote
- Unforeseen site conditions requiring extra work
- Changes or additions requested by the client after the agreement
3. Scheduling and Appointments
We will schedule services based on mutual availability. Appointments can be booked by contacting our office during business hours. We aim to start and complete projects within the agreed timeframe, but delays may occur due to weather conditions, supply issues, or other unforeseen factors.
3.1 Rescheduling
If you need to reschedule an appointment, please notify us at least 48 hours in advance. Failure to do so may result in cancellation fees.
4. Cancellation Policy
Clients may cancel services with at least 7 days notice. Cancellations made within 7 days of the scheduled service may incur a cancellation fee equivalent to 20% of the total service cost.
4.1 Termination of Services
We reserve the right to terminate services if terms and conditions are violated. In such cases, any work completed up to the termination date will be billed accordingly.
5. Liability and Insurance
We carry comprehensive liability insurance to cover any accidental damage or injuries that may occur during the provision of our services. However, clients are responsible for securing personal property and ensuring the safety of pets and children during our work.
5.1 Damage to Property
While we take utmost care in our work, any damage caused will be reported immediately. We will work with you to rectify the issue promptly and at no additional cost.
6. Warranties and Guarantees
We offer a one-year warranty on all planting and installation services. This warranty covers any defects in materials or workmanship. For ongoing maintenance services, results may vary based on factors beyond our control.
6.1 Warranty Claims
To claim a warranty, clients must notify us in writing within the warranty period. We will assess the issue and determine the appropriate corrective measures.
7. Client Responsibilities
Clients are responsible for providing access to the property during scheduled work times. It is also essential to inform us of any specific requirements or restrictions related to the site to ensure smooth operations.
7.1 Site Preparation
Clients should remove personal belongings and ensure that work areas are clear to prevent accidents and facilitate efficient service delivery.
8. Dispute Resolution
In the event of any disputes arising from our services, we encourage clients to contact us directly to seek an amicable resolution. If a resolution cannot be reached, the matter will be escalated to mediation in accordance with local laws.
9. Governing Law
These Terms and Conditions are governed by the laws of England. Any disputes will be subject to the exclusive jurisdiction of the courts in Chiswick.
10. Amendments
We reserve the right to amend these Terms and Conditions at any time. Clients will be notified of any significant changes, and continued use of our services constitutes acceptance of the updated terms.
11. Privacy Policy
We are committed to protecting your privacy. Any personal information collected during the provision of our services will be handled in accordance with our Privacy Policy, ensuring confidentiality and security.
11.1 Data Protection
We comply with all relevant data protection laws and regulations. Personal data will only be used for purposes related to the services provided and will not be shared with third parties without your consent.
12. Force Majeure
We are not liable for any delays or failures in performing our services due to causes beyond our reasonable control, including natural disasters, war, or other acts of God.
12.1 Notification
In the event of force majeure, we will notify clients as soon as possible and work to reschedule services at a mutually convenient time.
13. Severability
If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions will continue to be valid and enforceable.
14. Entire Agreement
These Terms and Conditions constitute the entire agreement between the client and us regarding the services provided, superseding any prior agreements or understandings.
By engaging our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.